Thank you for shopping with us. We are committed to delivering your order safely and efficiently. Please review our shipping information below.
Order Processing
All orders are processed within 1–3 business days after your purchase is confirmed.
During peak seasons, holidays, or promotional events, processing times may be slightly longer. If there is a significant delay, we will notify you via email.
Once your order has been shipped, you will receive a shipping confirmation email containing your tracking information.
Shipping Method
We currently offer:
Standard Shipping
Shipping fees are calculated at checkout based on your delivery destination.
Free Standard Shipping is available on all orders of USD $39 or more.
Estimated Delivery Times
Estimated delivery times begin after your order has been processed and shipped.
| Destination | Estimated Delivery Time |
|---|---|
| United States | 8–15 Business Days |
| Canada | 8–15 Business Days |
| United Kingdom | 8–15 Business Days |
| Australia | 8–15 Business Days |
| Most European Countries | 8–15 Business Days |
| Rest of the World | Approximately 15–22 Business Days |
Please note that delivery times are estimates only and may vary depending on customs clearance, local postal services, weather conditions, or other circumstances beyond our control.
Worldwide Shipping
We proudly ship to customers around the world.
If your country is available during checkout, we are able to deliver to your location.
Certain remote areas or islands may require additional transit time.
Order Tracking
Once your order has been dispatched, you will receive an email with tracking information.
Tracking updates may take 24–72 hours to appear after shipment as the carrier processes your package.
Customs & Import Duties
International orders may be subject to customs duties, taxes, or import fees imposed by the destination country.
These charges, if applicable, are the responsibility of the customer and are determined by local customs authorities.
Incorrect Shipping Information
Please ensure that your shipping address is complete and accurate before placing your order.
We are unable to guarantee successful delivery for orders with incorrect or incomplete shipping information provided by the customer.
If you notice an error after placing your order, please contact us as soon as possible. We'll do our best to assist before your order is shipped.
Lost, Delayed or Damaged Packages
If your package is significantly delayed, arrives damaged, or appears to be lost in transit, please contact our customer support team.
We'll work with the shipping carrier to investigate the issue and help resolve it as quickly as possible.
Need Assistance?
If you have any questions regarding shipping or your order status, please contact us.
Email (Priority Contact):
kwneija2254@hotmail.com
Phone:
+852 6096 8914
We aim to respond to all inquiries within 24 business hours.