Privacy Policy


Last Updated: July 20, 2026

We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase from our website.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you visit our website, place an order, or contact us, we may collect certain information necessary to provide our services.

Personal Information You Provide

We may collect information you voluntarily provide, including:

  • Full name

  • Email address

  • Phone number

  • Billing and shipping address

  • Payment information

  • Order details

  • Customer service communications

This information is collected when you:

  • Create an account

  • Place an order

  • Subscribe to marketing communications

  • Contact customer support

  • Participate in promotions or surveys

Information Automatically Collected

When you browse our website, certain information may be collected automatically, including:

  • IP address

  • Browser type

  • Device information

  • Operating system

  • Pages viewed

  • Website activity and interactions

  • Referring website or source

This information helps us improve website performance, security, and customer experience.

2. How We Use Your Information

We use your personal information for the following purposes:

To Process and Fulfill Orders

Including:

  • Processing payments

  • Preparing and shipping orders

  • Providing order confirmations and tracking updates

  • Managing returns and exchanges

To Provide Customer Support

We may use your information to:

  • Respond to inquiries

  • Resolve issues

  • Provide assistance regarding your orders

To Improve Our Services

We may analyze customer information to:

  • Improve website functionality

  • Understand customer preferences

  • Enhance product selection and shopping experience

Marketing Communications

With your permission, we may send:

  • Promotional emails

  • New product updates

  • Special offers

  • Marketing communications

You can unsubscribe from marketing emails at any time by clicking the unsubscribe link included in our emails.

3. Shopify and Payment Processing

Our store is hosted on Shopify, which provides the e-commerce platform that allows us to sell our products and process your orders.

Your information is processed through Shopify’s systems, including:

  • Secure checkout

  • Order management

  • Payment processing

  • Fraud prevention

Payment transactions are processed securely through Shopify Payments and other supported payment providers. We do not store your complete credit card information on our servers.

4. Sharing Your Information

We do not sell, rent, or trade your personal information.

We may share your information only when necessary to provide our services, including with:

Service Providers

Such as:

  • Shopify

  • Payment processors

  • Shipping carriers

  • Order fulfillment partners

  • Website analytics providers

  • Marketing service providers

These third parties only receive the information necessary to perform their services.

Legal Requirements

We may disclose information if required by law, legal process, or governmental request.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to improve your browsing experience.

Cookies help us:

  • Remember your preferences

  • Understand website usage

  • Improve website performance

  • Provide relevant advertising and marketing

You may disable cookies through your browser settings; however, some website features may not function properly.

6. Advertising and Analytics

We may use third-party services to understand website traffic and improve advertising performance.

These services may collect information such as:

  • Website interactions

  • Device information

  • Browsing behavior

Examples of services may include analytics and advertising platforms used by Shopify and other marketing partners.

These providers may use cookies or similar technologies according to their own privacy policies.

7. Data Security

We take reasonable measures to protect your personal information from unauthorized access, misuse, alteration, or disclosure.

However, no online transmission or storage method is completely secure, and we cannot guarantee absolute security.

8. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • Request access to your personal data

  • Request correction of inaccurate information

  • Request deletion of your personal information

  • Opt out of marketing communications

To make a privacy-related request, please contact us using the information below.

9. Children's Privacy

Our website is not intended for individuals under the age of 13.

We do not knowingly collect personal information from children. If you believe that a child has provided us with personal information, please contact us so we can take appropriate action.

10. International Customers

Because we serve customers worldwide, your information may be processed or stored in countries other than your own.

By using our website and providing your information, you acknowledge that your information may be transferred and processed internationally as necessary to provide our services.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements.

Any updates will be posted on this page with a revised "Last Updated" date.

12. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us:

Email (Priority Contact):
kwneija2254@hotmail.com

Phone:
+852 6096 8914

Business Address:
ROOM 03 3RD FLOOR
8 CHUNG LING STREET
SAN PO KONG
Hong Kong

We are committed to protecting your privacy and providing a safe and trustworthy shopping experience.